OPAL & VINE — SHIPPING & DELIVERY
From our hands to yours
Welcome to Opal & Vine. Each piece is thoughtfully prepared with care and intention—handled as if it were a gift, because it is.
Below is everything you need to know about how your order makes its way to you.
Processing Time
Every piece is carefully prepared and packaged before it leaves our hands.
Orders are processed within 1–3 business days
During high-demand periods, processing times may extend slightly
Custom or made-to-order pieces may require an additional 1–2 business days
We always aim to ship as quickly as possible without compromising care.
Shipping Options
Packaging
We currently ship within the United States using:
USPS First Class
USPS Priority Mail
USPS EXPRESS
Shipping rates are calculated at checkout and is a flat rate. We also over delivery options in some part of Austin, TX at this time.
Tracking Your Order
Address Accuracy
Lost or Delayed Packages
Need Assistance?
Once your order ships, you’ll receive a confirmation email with your tracking number.
You can follow your package every step of the way as it makes its journey to you.
Please ensure your shipping address is correct at checkout.
Opal & Vine is not responsible for packages delivered to incorrect or incomplete addresses provided at the time of purchase.
Once your package has been handed over to the carrier, delivery times are outside of our control.
If your package is delayed or appears lost:
Contact USPS directly for the most up-to-date information
Then reach out to us—we’re always here to help and will do our best to support you
Every order is carefully packaged to reflect the Opal & Vine experience.
Your jewelry will arrive:
Thoughtfully wrapped
Protected during transit
Presented in an elegant, ready-to-gift style
If you have any questions about your order, feel free to reach out:
support@opalvinejewelry.com
We typically respond within 24–48 hours.
A Final Note
From the moment you place your order to the moment it arrives, every step is handled with intention.