OPAL & VINE — TERMS & CONDITIONS
By using this website or placing an order with Opal & Vine, you agree to the following terms. We aim to keep everything straightforward, transparent, and aligned with your experience.
Product Quality
Each piece is thoughtfully crafted and may include natural stones or unique elements.
Because of this, slight variations in color, shape, and pattern are to be expected—and are part of what makes every piece one of a kind.
Shipping
Once your order has been shipped and handed over to the carrier, Opal & Vine is not responsible for delays, damages, or lost packages caused during transit.
We will always do our best to support you if any issues arise.
Returns
Unworn items may be returned within 7 days of delivery, in accordance with our return policy.
Please note that the following items are not eligible for return:
Earrings
Custom or made-to-order pieces
Personalized items
Sale items
Content & Imagery
All images, product descriptions, designs, and content on this website are the property of Opal & Vine.
They may not be copied, reproduced, or used without prior written permission.
Privacy
We respect your privacy.
Your personal information—including your name, email, and shipping details—is used solely for order fulfillment and communication. We do not sell or share your information.
Customer Support
If you have any questions or need assistance, we’re here for you:
support@opalvinejewelry.com